Please provide a rating for our services, 1 (poor) to 5 (Excellent) or NA = not applicable
1: Parking Attendants (professional, courteous and welcoming)
NA
5
4
3
2
1
2: Overall Facility (clean, well maintained, everything in working order)
NA
5
4
3
2
1
3: Banquet Room (set-up appropriately and tastefully, well maintained, pleasing to the eye)
NA
5
4
3
2
1
4: Wait Staff (professional, courteous, helpful, knowledgeable, efficient)
NA
5
4
3
2
1
5: Bartenders (knowledgeable, efficient, courteous, friendly, welcoming)
NA
5
4
3
2
1
6: Management (on-site, good presence, helpful, responsive, accommodating, welcoming)
NA
5
4
3
2
1
7: Food (menu selections, nicely presented, quality, quantity, temperature)
NA
5
4
3
2
1
9: Overall Experience
NA
5
4
3
2
1
10: Would you refer Roosevelt Ballroom featuring Encore Caterers, Caterers to friends or family members for other affairs?
NA
yes
no
For Those That Planned The Affair
11: Were you greeted in a cordial and welcoming manner?
NA
yes
no
12: Who was your banquet/catering manager that assisted you with the booking?
Name:
13: Did they treat you nicely with a courteous and professional demeanor?
NA
yes
no
14: Do you feel that they represented Roosevelt Ballroom featuring Encore Caterers accurately?
NA
yes
no
15: Were they helpful to you throughout the planning process leading up to the event?
NA
yes
no
16: Would you like for a member of the management team to contact you?
NA
yes
no
17: Would you refer the Roosevelt Ballroom featuring Encore Caterers facilities and services to friends and family members for future events?
NA
yes
no
Please provide us with a brief description of your overall experience